Elevate Food Safety Standards in Your Chocolate Shop

Managing multiple chocolate shops? Our system has you covered 

You might be wondering...

• What equipment is needed to use Forkto?

  Forkto works on any modern browser, so staff can use their own devices like mini tablets or phones. No downloads are required; simply log in on any browser with a Wi-Fi connection to get started.

• How can I pay for Forkto?

  You can register with Forkto using your credit card through Stripe on our website. For larger customers, we offer the option of invoice payments. Our pricing plans are per location and include unlimited users at no additional cost.

• Is it possible to pause, cancel, or change my Forkto subscription?

  Yes! You can easily upgrade or pause your Forkto subscription anytime by contacting us via email at [email protected]. For plan downgrades or other subscription-related requests, please reach out to us through email. If you’re not completely satisfied, you can cancel anytime by contacting us, and we’ll send you a cancellation form.

• How long does the free trial last?

  You can enjoy Forkto and all its features uninterrupted for 14 days during the free trial period.

• Will my data be saved if I subscribe after the free trial?

  Absolutely! Your platform is unique to you, so all the data you’ve recorded during the free trial will remain in place when you upgrade to a paid subscription.

• How many users can access the platform?

  Unlimited users can access your platform during the trial period and beyond, with no limitations.

• Is customer support available during the free trial?

  Yes! As part of your trial, you can reach out to us via live chat every day from 9am to 10pm.

• What happens to my data if I decide not to continue after the trial?

  You can download all your data at the end of your trial if you choose to do so. Your data will be deleted within 60 days after your trial has ended.

• How can I make the most of my free trial?

  You can book one-on-one sessions with our customer success team, who will guide you through setting up checks, helping with inventory, and providing training for you and your team on how to use the tool successfully.

• What if I need a feature that's not currently available?

  This is what sets us apart! We understand that your business is unique and may require a feature we don’t already offer. Please reach out to us; we’d love to hear about it and work with you to make Forkto the best platform for your needs.

• Does Forkto offer any training or onboarding support?

  Yes, Forkto provides comprehensive training and onboarding support to ensure that you and your team can make the most of the platform. Our customer success team is available to help you set up your account, provide guidance on using the various features, and answer any questions you may have.

• How secure is my data on Forkto?

  At Forkto, we take data security very seriously. We employ industry-standard security measures to protect your data, including encryption, regular backups, and secure hosting. Your data is always kept private and confidential.

• What kind of customer support does Forkto provide?

  Forkto offers multiple channels for customer support, including live chat, email, and phone support. Our dedicated support team is available to assist you with any questions, concerns, or issues you may encounter while using the platform.

• Are there any upgrade fees or hidden costs associated with using Forkto?

  No, there are no upgrade fees or hidden costs when using Forkto. The price you see for your chosen plan is the price you pay, with no surprise charges. We believe in transparent pricing and providing our customers with a clear understanding of what they’re paying for. The only potential additional costs would be for optional hardware accessories, such as a temperature probe, which are not necessary for the core functionality of the platform. You can rest assured that as we continue to improve and update Forkto, you’ll have access to new features and enhancements without any unexpected fees or upgrade costs.