Account & Settings Updated 30 May 2026

Locations

Create and manage the physical sites your business operates from, which records and users are linked to.

Locations represent the physical sites (kitchens, depots, retail units, etc.) that your records, checks, and team members belong to. You’ll find the section under SettingsLocations.

Adding a location

  1. Go to SettingsLocations and click New Location.
  2. Enter a Name, Address, Postcode, and City.
  3. Click Validate Address to place the site on the map.
  4. If the location holds an EC number (official food-business approval), toggle Location has an EC number and enter the Country Code, Approval No., and EC Letters.
  5. Click Add location.

Your subscription may cap the number of active locations. When the limit is reached, the New Location button is replaced by a Max Reached badge.

Editing a location

Click the edit button (pencil icon) on any row in the table. In the edit form you can update:

  • Name and Address
  • Validate Address — re-places the pin on the map
  • EC number toggle — when enabled, enter the Plant ID
  • Temperature unit — toggle between Celsius and Fahrenheit for this site
  • Food record count requirements

Click Save to apply changes.

Finding locations

Use the Search by name, address, city, or postcode field to filter the table. The table shows Name, Address, Postcode, and City columns.

Inactive locations

Locations that have been deactivated are hidden by default. Click Show Inactive to reveal them in a separate section below the main table. The button toggles to Hide Inactive to collapse the section again.

Locations map

Once a location has a validated address, a Locations Map appears below the table showing all active sites as pins.

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