Forkto Privacy Policy

Last Updated: 2024-08-28

At Forkto, we respect your privacy and are committed to protecting it. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information. By using our website, mobile applications (“Apps”), or services, you accept the practices described in this Policy.

1. Information We Collect

We collect information that helps us offer, maintain, and improve our services. This includes:

Personal Information: This includes your name, email address, phone number, and any other information you provide when signing up, creating a profile, or interacting with our services.
Usage Information: We collect information about how you use our website, Apps, and services, such as the types of content you view, features you use, or the frequency and duration of your activities.
Technical Information: We may collect information about the devices you use to access our services, including IP addresses, browser type, device identifiers, and operating system.

2. How We Use Your Information

Your information helps us:

Provide, maintain, and improve our services, including the functionality of our website and Apps.
Process transactions and send transaction notifications.
Communicate with you, including sending promotional communications such as information about new features, surveys, newsletters, offers, promotions, and events, where you have provided your consent.
Ensure compliance with applicable laws and regulations, particularly regarding food safety and data protection.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Contractual Necessity: To perform our obligations under any contract with you, such as providing our services.
Legitimate Interests: To improve our services and maintain security.
Consent: Where required, for example, for sending marketing communications. You can withdraw your consent at any time.
Legal Obligations: To comply with legal requirements, such as responding to legal requests or preventing harm.

4. Sharing of Information

We do not share your personal information with third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, Apps, or services, provided they agree to keep this information confidential and use it only for the purposes for which we disclose it.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) or to protect our rights or prevent harm.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance the functionality of our website and Apps.
Understand user behavior and preferences.
Assist with promotional and marketing efforts.

You can control cookie preferences through your browser settings, but disabling cookies may affect your experience on our website.

6. Security

We implement a variety of security measures to ensure the safety of your personal information. This includes encryption, access controls, and secure data storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under GDPR, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Restriction: You can request that we limit the processing of your personal information.
Objection: You can object to the processing of your personal information based on our legitimate interests.
Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

9. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date. If the changes are significant, we may provide more prominent notice or obtain your consent where required by law.