Find answers to common questions and learn how to use our platform
Grant external auditors read-only access and give suppliers limited system access, then revoke it when no longer needed.
View your subscription status, activate your plan, manage payment methods, and download invoices.
View and edit your business details, preferences, support PIN, data export, and legal documents from the Settings page.
Store and manage the customers and dispatch destinations you send finished products to.
Create and manage departments to organise your team members into groups such as kitchen, front-of-house, or logistics.
Create and manage the physical sites your business operates from, which records and users are linked to.
Build and maintain a directory of the vendors and producers your business receives goods from.
Add team members to your account, set their role and location, edit their details, reset passwords, and deactivate or reactivate accounts.
Request an AI-generated analysis of your current data to highlight gaps and potential food safety risks.
Upload, tag, and find your documents and evidence such as certificates, photos, and reports.
Work out the selling price and gross profit for a product based on its cost and your desired margin.
Record the number shown on each scratch card roll to calculate your total stock by denomination.
The home screen you land on after signing in, showing what needs doing today and quick links to your most-used pages.
A quick orientation to Forkto — how the app is organised, what the menu sections mean, and how to find your way around.
View your personal contact details, change your password, and enable biometric login on mobile devices.
Create and complete internal or external audits, record nonconformities, and review audit history.
Create, revise, and manage the forms that staff fill in on the Daily Checks screen.
Log supplier complaints against meat intakes, document issues with evidence, and share findings directly with the supplier.
How to perform, save, and review scheduled compliance checks in Forkto.
Record cooking, cooling, reheating, hot-holding, and cold-serving temperatures to trace food through each stage of preparation.
Build and maintain a versioned HACCP plan covering team, products, hazards, CCPs, verification, and records.
Log, assign, and resolve corrective and preventative actions arising from inspections or intake exceptions.
Record fridge, freezer, and storage temperatures against safe ranges to meet food safety requirements.
Record which of the 14 major allergens apply to each dish and view the results as a matrix or cards.
Group multiple intake items under a single delivery record with van temperatures and supplier details.
Record and track outbound movement of finished products to customers, with date and quantity details.
Record incoming ingredient and raw-material batches with weight, supplier, and quality checks.
The hub page that links to each intake type and to Stock, found under Production in the sidebar.
Reconcile how much of an intake batch was received versus how much has been allocated to products, to spot discrepancies.
Record incoming meat batches with weight, supplier, origin, and quality checks for full traceability.
Build named menus, group dishes into categories, and let their allergens flow straight onto your allergen matrix.
Record incoming packaging materials by container quantity and link them to your stock register.
Run multi-recipe production batches, allocate ingredient intakes, deduct stock, and print labels and batch sheets.
View, print labels for, and trace the finished products created during production runs.
Build and manage recipes from stock ingredients so production can deduct stock and trace every batch.
View live balances for all stock items and manage product details, barcodes, and out-of-stock status.
Log and review wasted stock or products with a reason, quantity, and unit so losses are tracked over time.
A single view of today's checks completed, temperature records, food records, and active staff.
Browse, filter by date range, and export CSV data across all your food-safety and operational records.
View live readings and historical charts from connected temperature sensors linked to your monitoring locations.
Post messages to the whole team or specific sites, and track who has acknowledged each one.
Record when your shift starts and ends, and review or adjust clock events for your team.
Use Forkto on a shared tablet with quick PIN sign-in so records are always attributed to the right person.
Plan and publish weekly shifts for your team, and let staff check their own upcoming schedule and hours.
Publish PDF training materials, assign them to staff, and track who has read and acknowledged them.