Go back to help section

Table of Contents

User Management

The ‘Users’ section in Forkto allows you to create, edit and manage the users on your platform, assigning various departments and locations.

Overview of Users

When you navigate to the Users pages, you will see the Users heading, along with a refresh button which will allow you to quickly refresh the users on your platform to see their current status such as if they’re Active, or their latest Clock in / Clock Out status. You will also be able to edit users by clicking on the 3 dots, or add a user by clicking on the green button.

Editing a User

When editing a user you will be able to update all aspects of the user account, except for Resetting a Password, which must be done by the end user. You can edit a users Name, Contact information, User Access, User Location and User Department.

Read more on setting up departments here

Read more on setting up locations here

Adding a User

  • Click on the Add User button in the top right (Desktop) or bottom right (Mobile)
  • This will open a window where you can enter the users details
  • You can choose the users access, user, admin or auditor
  • Email or Username login
    • If a user does not have an email address, you can toggle between email or username login for users.
  • User Location
    • Users can have multiple locations assigned to them, allowing them to see specific Files & Checks belonging to that location.
  • User Department
    • Users can have multiple departments, allowing them to see specific Files & Checks belonging to that department.
  • Password: Set up a temporary password for the user
  • On finish, press Add User, the user if they have an email will receive a notification about their account, if not you will have to notify the user of their account.


At Forkto, we're on a mission to transform the way food businesses manage their operations. Our journey began with a vision to simplify compliance and enhance transparency in the food industry. With a blend of cutting-edge technology and industry expertise, we've created solutions that empower businesses to thrive while upholding the highest standards of quality and safety.

Established in 2022 by a team of passionate software developers, Forkto was founded with a clear purpose: to streamline HACCP and BRC compliance. Drawing insights from HACCP consultants and industry professionals, we set out to revolutionize how food businesses approach their day-to-day operations.

At the heart of Forkto lies our innovative software, meticulously crafted to address the unique challenges faced by food businesses. From inventory management to temperature monitoring, operational checks, and label creation, our platform offers a comprehensive suite of tools to simplify operations and ensure compliance.

We envision a future where trust and transparency define every aspect of the food chain. Through accessible technology and a commitment to sustainability, we're building a food industry that fosters accountability and empowers businesses to thrive.

Our mission is clear: to equip food businesses with innovative tools for comprehensive food safety and traceability. By providing accessible solutions and fostering a culture of continuous improvement, we're reshaping the landscape of the food industry one business at a time.