Health & Safety Updated 30 May 2026

Audits

Create and complete internal or external audits, record nonconformities, and review audit history.

Audits lets you carry out structured inspections — whether a routine internal hygiene check, a meat intake review, or an external authority visit — and record every finding before generating a PDF report. Find it under Business → Audits in the sidebar.

Start an audit

  1. Select Perform an Audit in the top-right corner.
  2. Fill in the setup form:
    • Company Name — the business or site being audited.
    • Audit Type — choose General, Meat, Hygiene, or Health & Safety.
    • Address and Manager of the site.
    • Pre-Audit Observations — anything noted before entering.
    • Time Started.
  3. If the type is Meat, also select the linked Meat Intake from the dropdown.
  4. Select Start Audit.

Record nonconformities

Once an audit is started, tap the category button to add a finding:

  • Practice/Hygiene — hand-washing, food handling, cross-contamination risks.
  • Structure/Pest — fabric of the building, pest evidence.
  • Confidence/Management (CIM) — management systems and documentation.
  • Best Practice — observations that are not failures but worth noting.

For each finding, enter a title, description, severity, timeframe, and attach photos if needed. Select Save in the issue dialogue when done.

For Meat audits, use the Meat Cut Audit section to record each box: individual cuts are marked Acceptable or Unacceptable with specific issues noted per cut.

Finalise and score

When all findings are recorded, select Finalize Audit. You can then:

  • Review all findings grouped by category.
  • Set the final Hygiene Score, Structural Score, and Confidence Score.
  • Record the Food Hygiene Rating.
  • Set Time Ended.

Select Finish Audit to close the record.

Review audit history

The Audits list shows every completed and in-progress audit as a card. Each card shows the type, status (In Progress / Completed), date, manager, and a count of issues by category.

  • Continue — re-open an in-progress audit.
  • View — open a completed audit to see its scores and full list of findings.
  • Discard — permanently delete an in-progress audit (cannot be undone).

Export as PDF

From the completed audit detail view, select Export as PDF to download a formatted audit report.

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